HTC Customer Service in India

Featured, Mobile

Many of the visitors who land on my HTC related posts have contacted me to know more details on HTC Customer Service. I was initially surprised as to why these users couldn’t get this data via Google.

I did a search for HTC India on Google only to find crappy pages listed on the first page of search results.

There is not even a link to the global HTC site and this pretty much explained the reason for the number of people contacting me to know more on HTC customer service in India.

HTC does have a dedicated portal for customers in India. Unfortunately it doesn’t show up in Google search and the only way to find this to navigate via the HTC International home page

HTC India -

HTC provides support over Phone, Email and if it still doesn’t help you can walk into any of the customer care centers listed below:

Check in this link for up-to-date information

Location Address Telephone
Bangalore 2nd floor, Sunbeam 1/1, Langford (Facing Eagle), Langford Town, Bangalore-560 025 +91-80-22129351,52,415,29,303

Property No: 11/1, P.T.road


Bangalore – 560004

Chennai Old no 258, New no.433, Poonamallee High Road,Aminjikarai , Chennai-600029 +91-44-26640689, 45530332


A-4, Gemini Parson complex,

New No. 446, Anna salai,

Chennai – 06



Kolkata 2 Pippan Street, Kolkata-17

Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

Lower ground floor,

38 – Bunglow road

Kamala nagar,

New delhi – 110007

Mumbai Mahajan Compound, Behind Union Bank,LBS Marg, Vikhroli (W),Mumbai -400079 +91-22-65247595;92
Ahmedabad 210, Pawan Plaza Complex, Nr. Sardar Patel Statue, Naranpura, Ahmedabad-380013 +91-79-27681900,9913128625

FF – 3, Kasturi complex,

Opp athithi dining hall

Judges bunglow road,Bodekdev

Ahmedabad – 380054

Chandigarh SCO 355, 1st Floor, Sec-32d, Chandigarh-1600032 +91-172-4663852
Jaipur 17-B, Satya Marg, Nand Puri Market, 22 Godown, Jaipur-302004 +91-141-2210223
Pune 110, 111 Manish Plaza, NIBM Road, Pune-48 +91-20-40100915,40100900
Hyderabad Room No 509, Taramandal Complex, 5-9-13 Saifabad, Hyderabad 500004 +91-40-30283991

Shop No:2, Ground floor

Elephant house

Ameerpet ‘X’ roads,


Lucknow Dayal Chember, 3 way Road, Raja Ram Mohan Rai Marg, Opp.Krishi Bhawan, Lucknow 226001 +91-0522-40628891
Gurgaon Shed No. 19, Hartron Complex, SECTOR-18,ELECTRONIC CITY,GURGAON-122015 +91-0124 – 4019869, 2342073
Gauhati FFloor,Nilgiri Mansion,Near Satsang Vihar Bus stand, Bangagarh, GS Road, Guwahati-781005 Assam +91-0361-2733012
Meerut NICS house,first floor,Bhopal singh Market,Begum Bridge, Meerut (U.P) 250002 +91-121-4005714
Pune 302, Sanskruti Mantra, Vijaynagar Colony,Sadashivpeth, Pune-41103 +91-20-40100900

Shop – 11, Ground floor

Kumar Pavillion, Near Victory theatre

East street,

Pune – 411001


If any of the above phone number is not working, please check this link for updated information.

Comments on this entry are closed.

  • Ajith Apr 29, 2008 Link

    Hi Venu,

    I ordered online for hands free stereo bluetooth headsets for my HTC but was disappointed to see that my mobile isn’t listing the device at all (it is Plantronics Voyager 855). Currently, I use a mono headset and wanted to go in for stereo headset.

    Later, when I visited a store nearby to have their advice, I was informed that if the headset was paired to a device, it can’t e paired to another unless it is dis-associated with the first mobile!! Though their reasoning was tough to accept, I wanted to check if you had faced something similar with your HTC (my friend who brought it across had tried it with his mobile to confirm the purchase and now he is in Blore while I am in Chn!!).


  • venukb Apr 29, 2008 Link

    I have tried pairing with Jabra headset and have not run into a situation where I tried to pair one more headset with the same handset.

    The headset as such should support pairing with multiple handsets. However the device probably should pair with only one bluetooth headset.

    The incoming calls/voice has to be diverted to the bluetooth headset and it pretty much creates a situation where the handset has to pick one of the headsets and I am sure there is no concept of active bluetooth device.

    So try removing the existing device and try adding the Plantronics and let me know how it went !

  • Ajith Apr 30, 2008 Link

    Hi Venu,

    After many trials I was able to solve the problem this morning. I shutdown all devices and mobiles and started my mobile. Once it was ready, I switched on the Plantronics headset and put it pairing mode. A bluetooth device search in my mobile picked it up seamlessly. I wonder why id didn’t connect earlier but am pleased that it did now (also it saved the headset a trip and back from Blr had I gone ahead with the advice of the tech guys in the mobile shop!!)

    BTW, the headset performance is very good – the noise free sound quality is very good and it has been the feedback from those who I conversed. Though the stereo output lacks in bass, I would recommend this product for anyone who wants to go for a stereo headset for the convenience and call quality it offers:


  • jitender Jun 27, 2008 Link

    to customer care executive
    i had buy a htc p3400 mobile phone in feb is in guarenty period. it has some problem in operating ,where i can get repaired this in india in near by chandigarh. plz mail me im very worry,plz mail me the proper procedure to get it repair,i shall be very thankful.

  • Nitin Jul 29, 2008 Link

    File conversion problem,

    I have bought HTC-‘Touch three days back and it gives error ‘file type conversion’,

    It shows Jpeg format in the storage device , and i wonder why should it get problem in transferring files, it does work fine other way round.

    Secondly , the cube panning doesnt work either!

    I am disappointed with its features and functionalities.

    Could anyone please make me feel good about this phone ?! HTC Touch


  • omkar Aug 18, 2008 Link


    I Bought Htc P3400 in the month of may 08 but now my device cannot read the memory card / storage card memory,
    Pls tell me how will i get solution on it ? where are the service centers in mumbai nearly dadar.Pls give reply asap

  • Aditya Aug 24, 2008 Link

    This was some incredible help. Let me contact these numbers at Bangalore and when everything works out, I’d thank you more.

  • Phani Sep 15, 2008 Link

    I Bought a HTCP3400i a week ago and i got complaints from my friends that iam not lifting their calls so i verified my mobile and to my horror i found that those calls are not turning up. I have tried to simulate it with my friend mobile but it reproduces occasionally. Can any one help me out of this

  • Asif Perwez Sep 18, 2008 Link

    The service centers for HTC are the worst managed, horribly located in the service industry. My P3400 in warranty schedule has been lying with the service centre at Grant Road for 4 weeks now, and still not repaired.The retailer Croma/ HTC area sales manager and the service :Salora Intl Manager are yet asking for more time.

  • chinko Sep 20, 2008 Link


  • james vijendar Sep 25, 2008 Link

    i forgot my password… can u please help me…

  • Rahul Oct 8, 2008 Link


    I purchased a HTC S710 and somehow the display got broken and i had to go to their service centres.
    My experience is that DO NOT BUY ANY HTC PHONE or make sure that if some after sale problem arises, you will have to throw away the handset.

    When I entered the service centre( I did that in Noida centre), i was surprised to see that 3 other service centres are being run by the same guy( unlike nokia that has so many dedicated service centres).
    He took 70/- from me to start with( no issues..) and then kept the phone with a delivery promise within a week.

    After that 4 weeks passed by, the guys there don’t even pick the phone.
    In the mean time i mailed HTC website also and got a normal inquiry reply from them, but no mails and no result of that.
    Ultimatelly my 15000/- have washed down the drained and phone is lying useless.

    In short , though i feel that HTC brand is good, but with my experience, after sale is equally important, and thats probably one of the reason , nokia is a market leader


    • Uttam Dec 9, 2012 Link

      after sales service is worst of all the companies since these companies know the fu—ed up law of India………….

  • Gaurav Oct 15, 2008 Link

    I have the worst experience from HTC customer care service. The centre is on Tilak Road, Pune. It runs 3 different brand’s service and most of queries were from Sony Ericsson.
    My P3400i handset failed to detect the attached headphone. I landed my handset to the person for check and after half hour examination and one hour wait, I was told that your handset repairing can take upto 25 days?!!! Surprisingly!!! I went away and entered different customer care centre, and there was no such customer centre there. I emailed this issues to HTC stating that your website and email gives wrong details to customers. Why don’t you update and help me.
    Next day, I got the call from HTC India, and executive connected me to Salora’s Manager. I went there on second day and after two day, I got my handset wrongly repaired.
    The handset was having Windows OS 5.0 and can’t function properly. When I asked why it’s so, he told me that ” Sir, I replaced the hardware which came from company…” .
    I said, ” I am from computer domain, and I know what you did with my handset, simple flashing is not the replacement of hardware. ” Then he said, “Sir, I will upgrade it tomorrow…”.
    After using it for one day, it hangs and stop functioning. I went to the centre again and asked for correction. The reply was, ” Sir, I tried, but I can’t flash it, I have to send it to company and it will take 2-3 working days.”
    Having no option, I handover the handset. Today is 23 rd day, and till I am struggling, HTC india ( stopped replying me. The service centre executive has stopped picking up my call, landline number of service centre is not working….. Many visits, many email, many call everything is vain.
    Please don’t go for HTC handset. You will never get on time real support.
    If you need complete details you can contact me ( even executive from HTC), I will happy to share complete data including emails. you can reach me on gaurav[dot]raval on gmail. IMs are also welcome..

  • vikas kahre Oct 18, 2008 Link


  • Maniche Oct 21, 2008 Link

    Hi Venu,
    Could you pls give me some info about HTC Shift, where can we get it in India, Price etc.
    Pls help me with this

  • venukb Oct 22, 2008 Link

    Nitin – Are you copying the files using ActiveSync? It does the conversion based on the file type. Cube panning hmm. not sure what the problem is.

    Omkar – You might want to check if the problem is with the Memory card itself. you can try using it with a PC(Memory card reader). If its still trouble, you should use the warranty on the phone.

    Aditya – I hope you got your problem fixed πŸ™‚

    Vikas – You can check with Ebay(online)-else you might have to visit the popuar mobile store in your city
    Maniche – If I were you, I would have looked at Blackberry 8820. Check in Its available at 18K

    Others (Gaurav, Rahul, Asif, Phani …)
    I haven’t had any bad experience with HTC till now. But I guess after seeing all your views on the service, I am kind of worried. But I guess that risk was there the minute I bought HTC
    It wasn’t well known atleast when I bought, hopefully their service will improve over the period of time

  • Deepak Oct 23, 2008 Link

    I m sorry to say i m not satisfy with HTC mobile as I purchase it on Friday 16th Oct.’08 on 20th Oct. I got the problem in the set without pressing any key it shows automatically star(*)in continuation.if I lock the mobile star key doesn’t work to open the mobile,some time blink the screen with ****** and window having . * & % $ {] 123.I want to change my piece please suggest me what sud I do.
    I went HTC service center they will repair to diagnosis the fault.but u can understand after 2 or 3 days problem occur how can i take the same mobile even i had not open some of the things from the boxes. I m attaching the copy of the same but please ,I wants to change the piece.please advise

  • gaurav sharmaa Nov 2, 2008 Link

    i hv htc p3300 mobile set, inthis windows mesdia player is not opening , infact audio or video files are not playing even the ringtones hv problem.
    plz suggest.

    • Dhiraj Dhall Jan 5, 2010 Link

      this problem is already done with me ,
      of this problem there is only one solution, on
      your downward left side of your handset there is a small
      button press with stylus and your cell get original setting,
      this problem generates only when u connect your cell
      in a computer don’t have antivirus software,
      i think you get d solution of it already ,i said because u
      add this problem 3 months before…..

  • vinay Nov 5, 2008 Link

    i am having htc p3400. i purchased it on 26 jan 2008 I have the worst experience from HTC customer care service. My P3400i handset failed to detect the attached headphone ,settings and programs were also not being opend. i submited it in service center in lucknow on 10 .10 .2008 . My P3400 in warranty schedule has been lying with the service centre at salora near swatantra bharat press, and still not repaired and the service :Salora Intl Manager are yet asking for more time . each time i visit the service center i am told that the required part is not available. I am really disappointed with the customer service of htc. TODAY IT IS THE 26th DAY PL. SUGGEST.

  • Naren kumar Nov 26, 2008 Link

    I have htc p3452 mobile i have bought this mobile on 27 dec 2007 and i find this mobile not getting ON. So i have contacted the service center for this issue and i dint get a proper response from the service outlet so kindly fix this issue and reply asap

  • gaurav sharma Nov 28, 2008 Link

    hi, i hane an htc p3400i set with me. i am not able to get the battery of the very set from amritsar. can u suggest me a dealer nearby . i have even talked to ur chandigarh branch, but i didn’t get any positive reply. plz do the needful. i ‘ll be thankful to u.
    yours in the lord
    gaurav sharma

  • Suyash Saraogi Dec 8, 2008 Link

    I bought a htc p3400 about a week before and now a find a blue spot over my screen in d middle…it looks horrible i m in agartala and so i dont have a care center near by…pls help me..its looking terible…

  • Kamesh Bhatt Dec 24, 2008 Link

    I bought a brand new HTC Touch phone in Vivek’s in Mylapore, Chennai towards the end of Sep,08. A month later, the phone started giving problems. When the charge is low and the phone is connected to power, it would reboot completely and also show an error message saying that the SIM card is missing. I was out of country on business work for 6 weeks. After I came back, I took the phone to the nearest servicing center (RT Outsourcing Service Ltd in Egmore) and told them of the problems. They called me and told me that there is corrosion in one of the boards and it is not covered under the warranty. This is a brand new phone and I did not misuse it in anyway (I did not put it in water or drop it). I called the 1800 HTC support number and was told to send a email to with the details. I did that and not sure what is going to happen next. It looks like I would have to forget the phone and just move on. I think buying the HTC was a big mistake. We need to spread the word so that HTC does not keep ripping people off.

  • mahalaxmi Jan 3, 2009 Link

    Hi vinu,
    I had recently purchased a HTC handset HTC VIVA T2223,
    While trying to figureout the cell i ticked in the password option,my password was made up of words and numbers,but when i tried opening my cell olny numbers were available so i am unable to key in my correct password,as a result i am unable to use my cell Please help me………………………….

  • sarvir singh Jan 3, 2009 Link

    i have got HTC p3400 i hand set but some how its screen is showing different colors please guied me with its service center no and address near amritsar

  • Pritesh Jan 12, 2009 Link

    I am in need of a windows mobile device; enquired with the technical help centre they suggest one of the below models :

    HTC P3452
    HTC P3400i

    After running through your site; I see a lot of complaints about HTC & their service centre.

    Which is the best model in Windows Mobile devices I should opt for…
    My budget is 10K (approx); may be ready to pay a little more if the handset is worth buying πŸ™‚

    Please guide, Thanks in advance.

    • Khwaja Hashmi May 30, 2010 Link

      I am using HTC Touch p3452 and its working fine so far. I feel its good mobile but buy it at your own risks. I am happy with its features and working, no issue till now and hope the same in future.

  • Mohit Srivastava Jan 19, 2009 Link

    Bad Customer Services in Lucknow, U.P, INDIA.

    I have a HTC P-3452( touch phone), its hardly 5 months that I have purchsed this phone and its LCD display broke down without any shock ob the phone. I just received a call and immediately after that I found that then the display was broken.

    This clearly brings out the poor quality that is being used in developing HTC phones.

    And added to that, when i approahed the customer services at Lucknow, I was told that they dont have the LCD right away and might take 10 days to get it from Delhi. This means that I will not be able to use my phone for atleast 10 days.

    And on top of that, I will have to spend 3500Rs to get it mended.

    This cheap quality of products and poor customer services were not at all expected from a brand like HTC.

    Hope I will get a positive response.

  • Abhinav Dubey Jan 21, 2009 Link

    Those who are having the problem with HTC phone and their customer service why don’t you people go to Consumer Court and screw them? πŸ™‚

  • Kamesh Bhatt Jan 26, 2009 Link

    Please see the following URL for the complete story:

  • sabeer Feb 2, 2009 Link

    i own htc p3400i, i have configured my email , but it is not working. (it can syncronize the emails from my outlook express at my desktop computer, but if configured in the set it is not working, can anyone help me in this issue

  • Prakash Feb 20, 2009 Link

    HTC Customer Service – RT Outsourcing service centre at Bangalore has the worst technicians on board.

    • Sathish Feb 1, 2010 Link

      Exclusive HTC care center opened in Bangalore recently..Check it out

    • Sathish Feb 1, 2010 Link

      HTC Care center,Property No. 11/1, P.T.Road, Basavanagudi, Bangalore – 560 004

  • Anand Mar 4, 2009 Link

    HTC – useless ridiculous in mobile industry. Let us raise a red flag against HTC products in our surroundings and organization level. Never ever experienced such a worst customer service centre. Let us all highlight this to both visual media and try to file petition against it in court.

  • Varsha Mar 24, 2009 Link

    I have a HTC P 3350. I want to know why is it the case that when the camera is on, in case we move the phone as per the moving objects, there can not be a steady picture taken. What is the reason for this? also can we rectify this problem?

  • sougata Mar 31, 2009 Link

    how can i get a HTC-S710 battery .. is it available in kolkata service center …..?????
    please reply soon … i need it badly .. plzzzz

  • Rahul Salve Apr 13, 2009 Link

    Hi there………

    I’ve HTC handset P3000 (cdma – Reliance) which I bought 3 months before but anyhow its display got broken, now I want to replace the display can I please know the charges to get it repaired? your help will be much appreciated………
    Also on this site I saw many complaints for HTC & thier Services……. Please let me know in how much time my display will get replaces as nokia does the same work in an hour’s time…….

    Please do the needful.

    • atul Nov 19, 2010 Link

      Dear Rahul,
      if you want to replace your screen, may be you will find trouble in htc service centre. you can also replaced it at your local market because most of the phone are having same display.
      it costing around 1500 to 2000 Rs. maximum.

  • Manish YAdav Apr 13, 2009 Link

    HTC is really having bad after sales service… there service center in kolkata at 2 rippon street is horrible .. they so much time and doesnt look like service center.
    after using it for long time i agree that HTC handsets are not that good .
    nokia is definitly better for that matter samsung is also gud

  • snehil Apr 23, 2009 Link

    Dear All

    In Jaipur I am struggling to get services for my touchdimond. Can anyone help?


  • Devjani May 5, 2009 Link

    I am fedup following up with HTC service center Vikhroli , Mumbai from past 5 months for handsfee purchase of my handset P3254. There is no response from HTC with status of availability of handsfree. Service center people told me that they will call me with status but till today i have not received a single call. Services of HTC is very bad and i am regretting after purchasing it.

  • Devjani May 5, 2009 Link

    I request everybody to stay away from HTC mobile as customer service provider is really bad. Dont repent after buying it. People in HTC service center dont pick calls of customers and if at all they pick also they will not give you any updates and information.

  • Milind May 11, 2009 Link

    Problem is about battary. I wanna replace. What world be the cost of new battary?
    Waiting for ur prompt response


    Milind Wagh

  • Milind May 11, 2009 Link

    Problem is about battary. I wanna replace fpr p3400 hanset. What world be the cost of new battary?
    Waiting for ur prompt response


    Milind Wagh

  • Suresh Babu May 12, 2009 Link

    Most unreliable mobile devices – HTC

    I proudly owned the HTC Touch during Aug’07 and was happy using it for a while.

    After few months the battery used to get drained out very quickly say within 10-12 hours with a talk time of around 1 hour. This problem was reported at the R T Outsourcing Services Ltd, Bangalore. It was attributed to the usage and general reasons.

    Further, Since Oct’08, the phone started hanging very often, calls getting disconnected and phone getting switched off just after the call or just when a call is received.
    Again, the Bangalore service center was contacted couple if times, the fix was reinstall of OS once and later during Dec’08 the instrument was opened up to check any faults. Any specific fault was not identified, but as alternate it was suggested to replace the mother board. Which approx costs close to the price of a new instrument.

    I was a proud owner of the HTC touch as well as brand advocate in my professionl and friends cirlces, which has influenced quite a few of them to own the HTC touch phone.

    I am still persuing for a repair of my device at minimal cost with HTC, the delhi service center people are talking well and trying to help, but the service center people are not capable of doing anything beyong software reinstall (so pathetic), these people cant do anyting at the hardware level.

    As of today I have no confidence on the reliability of the HTC devices. In contrast, Nokia devices are much more reliable. Am not sure the device I got at the cost of Rs.19,000 is worth any more than a paper weight!!!

    Hoping that the HTC will repair or give a buyback option for my device.

    Keeping my final comments waiting for the issue resolution πŸ™

  • Suresh Babu May 12, 2009 Link

    HTC device fault – solution – replace mother board – ridiculous.

    Think before you buy. Reliability is a key factor for any device selection above the features.

  • nandan kumar May 15, 2009 Link

    i want service centre number..bangalore

    • Sathish Feb 1, 2010 Link

      Property No. 11/1, P.T.Road, Basavanagudi, Bangalore – 560 004, Ph: 080-40913947

  • Suresh Babu May 16, 2009 Link

    Bangalore – RT Outsourcing – 40505999 (Langford Road) / Salora 41662360 (HSR Layout)

    At both places dont expect anything other then software (OS) reinstall or mother board / display panel change. In simple terms they cant do anything more then screwdriver technology!!!

  • Suresh Babu May 16, 2009 Link

    HTC service centers has again demonstrating their capability.
    Same answer Change Mother Board costing 14K, where as I can get a new phone for 12.5K in Jayanagar, Bangalore. So ridiculous πŸ™

    Somehow, the HTC service center at Delhi seems to be a bit customer caring, ofcourse long wait in every call I make to Delhi on STD is adding up to my mobile bills. They are attempting to escalate the issue to their HQ (India / Taiwan not sure) and give a resolution to the issue of Frequent powering off or automatic reboot (which goes to sleep and I have to make umpteen attempts to bring it to life).

    Guys for your knowledge base:
    When I ask the service center “Is this a common problem?” the answer is “NO”. I counter question them so this unique problem?
    When I put down my argument like
    a. If this is acommon problem – HTC should have a solution
    b. If this is “Unique” problem for which HTC does not have a solution yet – HTC should come running to pick up the device and use the findings for product quality improvement.

    And you guess the answer ……

    Absolute …. Silence
    Inference ….. Confused ………. Not my concern….. We cant understand all this high funda logical arguments πŸ™ or …. we are just service executives geared up only to talk on phone but do not have any brains ?

    End of it: I am ready to change my opinion about HTC only if I get a proper resolution πŸ™‚ Fair play?

  • anish rawat May 23, 2009 Link

    dear sir

    i have problem with my mobile htc tytn its has some problem actually i start my moblie it show align screen and could start furthur and still not working and still shown align screen so plz dear give me solution for this problem it very thanks to you

  • Suresh Babu May 29, 2009 Link

    Its finally a great relief. I can postpone my phone replacement plan for sometime.

    The good news is that after constant follow ups and escalations. The patience has paid. Finally HTC service center agreed to repair my device under warranty scheme and replaced the mother board. So the phone is brand new again but for the casing, display and battery.

    I can now vouch and say that HTC really cared for a customer, and considered the requests to repair the device.


  • nilesh_bhalke Jun 2, 2009 Link

    i mispless my htc p3350 so is there any system in phone to find it or tell me how to block my htc phone

  • Sharad Jun 7, 2009 Link

    Please give me the addresses and tele Nos of HTC Service Centre at Delhi.
    The Nos given above are not correct.


    • naina Jan 4, 2010 Link

      Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

    • Sathish Apr 6, 2010 Link

      HTC Care Center
      Lower Ground Floor 38 Bunglow Road,
      Kamla Nagar New Delhi – 110007

    • atul Nov 19, 2010 Link

      okhla service centre shifted to kalkaji.
      no. is

  • Apurva Jun 9, 2009 Link

    hi, i am using htc touch phone old version and my touch screen is not working.. my able to access only the bottom buttons on the screen with the touch screen..and using the phone based on the centre key and green and red key. please help.

  • Rohit Verma Jun 10, 2009 Link


    I have a HTC Touch phone which a purchased about a year ago. Today I switched from Airtel to Vodafone and my phone is not accepting the SIM.

    I was told that Airtel had some tie-up with HTC due to which only Airtel SIM cards will function on HTC Touch.

    My phone requires a code that will unlock the same. Can someone help me please. I’ll be grateful if someone can drop in a mail to me with the code.

    Waiting for your mail at

    Thanks in anticipation.

    Rohit Verma

  • Nisha Jun 12, 2009 Link

    Dear Mr. Venu, from the above comments, I’ve derived at a point that you are some person of help to those who are in trouble using htc mobiles. I’m also one among them. I will be much happy if you would inform me via e mail, the address and phone number of any htc service centre in Kerala (preferably near Trivandrum). Nothing is seen on the screen of my mobile- only some patches of colours. thtat’s the problem. Would you please give me some suggestion regarding this?
    Thanking you, Nisha

  • Tsahi Jun 17, 2009 Link

    maybe you can help me…
    i have an htc touch diamond which i bought in india about 10 months ago. the phone isn’t working and i need to bring to htc labratories for repair… the problam is, that i’m currently in Israel, so i need to ship my mobile to one of their centers. i tried to call the number in htc’s site but there’s no answer…
    what should i do? ship it anyway?
    do you know for sure if the address in htc’s site is updated?

  • Nishant Jun 26, 2009 Link

    Dear all,
    I had problems repairing my HTC mobile phone from their service centers. My phone was declared out of warranty and gave me an estimate of Rs.7500/-. Then I got the contact no of Phonecare Moble Repair center. They picked my phone from my office and delivered back to my office. They charged me just Rs.950/-. The phone is working very well. I will share the contact no. if any one wants to repair HTC. 022 28015311 / 9870436796. (

    • Dhiraj Feb 25, 2010 Link

      Thanks nishant,

      It was was a great help. The people there is very responsive and get a free pick up too and a cheap rate.

  • advait ashtekar Jul 2, 2009 Link

    I have problem in PC300 i model,its hanging fromlast 2 days.Trying to contact pune service center is conti bussy give me solution very urgently.

  • devendra singh Jul 6, 2009 Link


    i have an htc p3400i i have a great problem when i play the song it play in fast forward and sound was decrease so plz tell me wht was the solution of it i want to know more abt it like which format it support which types of game i play in it plz tel me in my e mail or my cell no 9691631036


  • devendra singh Jul 6, 2009 Link


    i have an htc p3400 i have a great problem when i play the song it play in fast forward and sound was decrease so plz tell me wht was the solution of it i want to know more abt it like which format it support which types of game i play in it plz tel me in my e mail or my cell no 9691631036


  • julian john Jul 7, 2009 Link

    PLEASE CONTACT US AT JULIAN JOHN : 9810124668 ZION TECHNOLOGIES 245a,sant nagar,first floor, East Of Kailash New Delhi 65 (since 1997) 41620696//9810124668/ – julian JOHN, ZION TECHNOLOGIES, New Delhi

    • allan.sunny.kuri Nov 27, 2009 Link

      my htc is nt readn my memry card,n d dealer is sayn dat i must download its drives,so whr can i gt thm ?

      • naina Jan 4, 2010 Link

        hey allan! lisen no phone needs any drivers to read its memory card so try opening your card on ur laptop or computer with a card reader so that u can come to know wthr drz a problem with the card or the slot of memory card in ur mobile phone and den contact the service centre.
        Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

      • Sathish Feb 1, 2010 Link

        Dude why dont you try the recently opened exclusive HTC authrised showroom in Delhi..
        TVS-E Servicetec
        Lower Ground Floor 38 Bunglow Road,
        Kamla Nagar New Delhi – 110007

  • julian john Jul 7, 2009 Link

    PLEASE CONTACT US AT JULIAN JOHN : 9810124668 ZION TECHNOLOGIES 245a,sant nagar,first floor, East Of Kailash New Delhi 65 (since 1997) 41620696//9810124668/ – julian JOHN, ZION TECHNOLOGIES, New Delhi

  • Anoop sharma Jul 10, 2009 Link

    i have an htc p3400 i have a great problem the touch screen not work properly .i tape some option and select another option .and headphone is also not work properly so plz tell me waht was the solution and give me right phone number of ur sevice center in pune .u mantion the address and phone number above but its wrong .its not in working
    give me response on my Email ID or my cell no 09665112378.
    of itmy e mail or my cell no 9691631036

    • naina Jan 4, 2010 Link

      Pune 110, 111 Manish Plaza, NIBM Road, Pune-48 +91-20-40100915,40100900

    • TS Raj Apr 6, 2010 Link

      HTC Care Center
      Shop – 11, Ground floor,Kumar Pavillion,
      Near Victory theatre,East street, pune – 411001
      Ph: 020- 30425118

  • Rajesh Jul 10, 2009 Link

    ALL HTC USERS. Dont worry if you are not satisfied with Authorised service center. Just visit Phonecare – Total solutions for all HTC mobile phones. Repair your HTC mobile phone in Mumbai on the spot. Free Pickup drop service.

  • abhishek Jul 13, 2009 Link

    I Bought a HTCP3400 and i got complaints from my friends that iam not lifting their calls so i verified my mobile and to my horror i found that those calls are not turning up. Can any one help me out of this. & can u help me find Service center in Bangalore.

    • Raj Apr 6, 2010 Link

      HTC Care Center
      Property No. 11/1, P.T.Road,
      Bangalore – 560 004
      PH: 080-40913947

  • Rishi Jul 17, 2009 Link

    Intersting bit –
    i purchased the HTC MAgic for a heartbreaking 30k last week.
    Now i discover that my Android phone does not have any Google applications in it – including Android Market – essentially that means that without Androd Market – none of the Google Applications can EVER be downloaded, since they are all available only @ the Market for Android phones.

    Now, for 30k i have a phone which can make calls and send sms – and i cant even use the GPS on it with google maps cuz u cant install java based google maps available on the site !!! terrific.

    keep ur money or get an iPhone.
    HTC Airtel Magic is a daylight robbbery

    • naina Jan 4, 2010 Link

      hi rishi!
      i guess ur on the wrong track my friend. look for google market android services and from there u can get all the applications you want for ur mobile phone.
      then u wont say its a daylight robbery rather u would appreciate its innovativeness and technology.

      bbye n take care n enjoy ur android phone. its state of the art technology!! πŸ™‚

  • Jamal Jul 19, 2009 Link

    My HTC P3400 is unable to read storage card and I am unable to copy anything in thestorage card as it is showing as right protected………..plz help

  • pankaj Jul 31, 2009 Link

    I am having having htc 3400i. i am having calender on both sides of today screen(in bottom). Contacts are not visible on today screen. can any one tell from where can i change the settings. Plz help!!

  • Kunal Aug 2, 2009 Link

    Hi, I have a HTC p3600i and i need to get it formatted is there a way i can do it myself i have the two CD’s that come with it. Also can some one suggest a good anti-virus for this phone…….Plz help!!

  • Jaiwant Vaid Aug 5, 2009 Link

    i own a htc p3350. my phone’s touchpad has cracked and since last two months im unable to find it anywhere… plzz tell me where i can get the touchpad for my phone….

    • naina Jan 4, 2010 Link

      go to any of ur nearby service centre and they would be able to help u out!
      all d best!

  • HTC Sucks Aug 14, 2009 Link

    Hi, i have purchased a HTC 4350 from Mobile Kingdom vashi . Mumbai for 18500/- INR. Within 3 months it started giving the problem of key pad not working and function operating automatically. Since the phone was in warrenty i gave the mobild to mobile kindgom shop in vashi for servicing which they forwared to some service center in saki naka. andheri. Now after 25 days of waiting, the fate of my mobile is unknown. Service center people are just lying to me about the delivery date of moible. I would say HTC is the worst worst worst worst mobile phone on the planet. Please dont buy and waste you hard earned money. Bloody product does not work for 3 months or so which a normal nokia phone like 1100 work better and also there is no response from the service center. You are helplesss and you are looted.

  • ravi naidu Aug 19, 2009 Link

    i puchased htc diamond P3495 in may but it started giving problems now it battery is not charging its hands free is not working and most of all its after sales service center at pune salora is horrible they never pick the phone 10 days have passed no repairs or replacements even they dont know when it will be repaired or replaced .

  • Parveen Rana Aug 21, 2009 Link

    I am using HTC TyTnII but since last week it started giving problems now it battery is not charging and most of all its after sales service center at Mumbai is horrible they never pick the phone 10 days have passed no repairs or replacements even they dont know when it will be repaired or replaced .

  • praveen Aug 26, 2009 Link

    i have htc touch
    and its touch is not working
    screen is locked………!
    when i restart the phone it still remains lock wat i shud do?

  • ZAK Sep 2, 2009 Link

    to whom so ever concerned in HTC,
    Since i hav lost the htc soft cd , i want all my mobile data’s soft copy in a cd before i go ahead to service my mobile in ur company , kindly revart back to me regarding tis issue on same id ……………
    looking frwd fr ur reply …………..

    • naina Jan 4, 2010 Link

      hey hi zak!
      go to the service centre and the people there only will transfer all ur data in a cd and will give it to you so before going to the centre this is not any issue. just go ahead!

  • Sandeep Sep 6, 2009 Link

    HTC instrument is good but as reiterated umpteen number of times in this post, the customer service and post sale service absolutely sucks. My phone went kaput within the warranty period and was given to the service centre for repairs. They made me to-and-fro for nearly a month and a half before I wrote a stinker on their website. Got a call from their executive and the phone was delivered within two/three days. The guys at the service centre took out their grudge by ripping off my screen protector and scratching the surface. I mean this is cheap business ethics. My HTC battery is dying down now and I am really apprehensive about going to the service centre again.. maybe I will just dump this mobile and get another WM6 device from another vendor. Don’t think it needs reiteration but please stay away from HTC phones in India.


  • Mahesh Chaudhari Sep 14, 2009 Link

    I have HTC touch phone. IT worked well for more han 1 ahd half year, One day it suddenly restarted and I saw all my data is gone! after that my battery draining problem started. fully charged battery last for 12-15 hours even in idle state. (My phone used to work for 2 days in one full charge).
    I have tried another battery, same thing happened with that battery too. So I came to the conclusion that the problem is in hardware. I took the handset to HTC care in pune, (HTC care, near Tilak Hotel, Off Tilak Road Sadashiv Peth, Pune). That guy, after testing told me that there is fault in PCB (Process Control Unit) and it will take 11000.00 (Eleven thousand rupees). MIND BLOWING!!!!!
    Anybody here expreienced the same problem of battery draining? Or any pointers to the repairing center.

  • prudvirajreddy Nov 10, 2009 Link

    hai this is prudvi raj reddy i was removead my screen gourd , and its complict screen came out out of the phone wat is a cost oftuch my htc mobil modil no p3450

  • sanat Nov 18, 2009 Link

    wel i can say tht i bought a htc diamond 8months back n i am realy dissatisfd with d hand set the main problmn in the handset z its touch screen it isnt workg tht good n i hav already changed the whole pannel onece in 8monthd
    so for me htc diamond sucks dont even think of buyg a htc phone….sory to say this but its a fact…..

  • Sandeep Nov 23, 2009 Link

    I have HTC touch phone. IT worked well for more than 1 year, One day it falls in water and suddenly color of the green ligth became red I saw while charging my phone its color is red.Also can you pls tell me how to find if my phone is under warranty…


  • Ketan Dec 3, 2009 Link

    DO not Buy HTC phones as the service is pathetic in India. I found it so difficult to find the Service center until I reached this page

  • Ajay Dec 17, 2009 Link

    hello There

    Hi my is Ajay from pune,i have a problem with HTC it was working fine all this time sudded of all i had my screen going blue.but still manage to see the Scree and the mobile options.i started looking for HTC Service Center In pune abd found one in NIBM road and met the concern person about the problem,but they told me that the dont have the reqired part that im was looking for..and the told me that i have a broblem with the STRIP..i agreed for it and was ready to pay ant amouth for my cell to get ready..and asked me to waith for couple of days..i did so and on my mobile my screen was completly white with nothing on .with just a plain WHITE SCREEN..i aproced the center again fto check if they have the stuff that i was looking for ..but got a reply say a big “NO”..that made me disappionted,can any one help me with a solution..couse i need my screen back on any condition..couse i use it as my offive PC..and need to send HEll lot of mails to clints and MMS Work Sheets to my Clients,i would really APPRICIATE for a help…Lookink forward for a REsponse…

    Thank You

    • naina Jan 4, 2010 Link

      hi ajay…why dont u try the delhi service centre coz as per my information they have their hq in delhi. they will b able to get the spare part u want n on time!
      Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

    • Rajesh Apr 6, 2010 Link

      Check out the newly launched one in Camp area..that might be helpful..What say

  • benny Dec 23, 2009 Link

    hi my name is benny joseph im using htc 3254 n thers a problem in my phone bluetooth is not working

  • amit kumar Dec 24, 2009 Link

    what is the price of htc tuch scren windowsmobile camrabecause my mobile camra lance is dead so plese very fast answer me.

    • naina Jan 4, 2010 Link

      hello amit

      i would suggest u contact the nearby htc service centre as they only would b able to tell u the exact cost and also replace it if ur phone is under warranty period.
      all d best!

  • Vishu Dec 24, 2009 Link


    I am facing lot of problems with my HTC 3400. Starting problem, hanging problem, battery issue and what not. Only 1 service station in mumbai.

    really a great mistake after paying 21K.

    • naina Jan 4, 2010 Link

      hello vishnu,
      which service centre have u visited??
      n i am givin u the name of these 2 service centres in mumbai just try.
      1. Taipon, 13 Prashant Southern Apartment, Eksar road, Babai naka,Borivalli and 17-Sri Ravechi Apartment,plot no.14, 15 sector, 20 kopar khairane,Navi Mumbai (near Barista hotel)
      2. Salora International, Dahnushree building office no. 2 Mezz floor, Solanki marg near Minarva Cinema

  • Shravan Bhat Dec 26, 2009 Link

    Hello everyone,

    I am having similar issues to a few of you, namely: very low battery life and the handset switching off when receiving incoming calls.

    When I called the number for the service centre for Bangalore shown above, they said they no longer service HTC phones and gave me the following contact details instead:
    Mr Razak
    OS Communications
    Brigade Road
    080 4112 2517/8

    Just thought I should share.

    I am on my way there now, hopefully they aren’t as bad as the other places mentioned!

    • naina Jan 4, 2010 Link

      hi shravan..why dont u try these centres also im sure ul find these helpful if unable to get any services at the place where u have gone.
      1. Salora International
      Add–Bluemoon Xlant no.388,
      9th main sector 7 HSR layout near Mangammana Palya

      2. Ovez
      Add–Richmond Road opp. Cathedral College

      • Sathish Feb 1, 2010 Link

        The above 2 are all mobile service centers..TVS-E Servicetec has recently opened an exclusive HTC CARE CENTER in Bangalore..Pls spread the word..
        HTC Care Center
        Property No. 11/1, P.T.Road,
        Bangalore – 560 004
        PH: 080-40913947

    • Ashutosh Anand Jan 11, 2010 Link

      Now is everything alright or still the problem is persisting if yes then i m giving you the customer care center add. where people will help you to come out from the problem
      Ovez Communication
      Richmond road opp. Cathedral College
      Bangalore 25

      Salora Int’l Ltd,Blue Moon Xlant, No.-388, 9th Main, Sector- 7. HSR-Layout,near Mangammana Palya,Bangalore-34

  • Mganju Dec 26, 2009 Link

    I love the HTC phone that I have but the SERVICING is pathetic…absolutely no infrastructure for proper support facilities. With regret, I must say that I am moving back to picking up Nokia…not that I don’t like Nokia but well, I moved to HTC as liked the touch screen…

    By the way, the service center listed here for Mumbai is long outdated…it is a pathetic place where the service center is located and the whole attitude there is ridiculous (I had already been there once!) but it is now almost 4 months since they have moved out of still trying to find out the exact place in Grant Road where they have moved.

    It would have been still ok to have just ONE service center if only they would give their customers service at home to pick and drop the phones after repair!!

    IS SOMEONE AT HTC listening?? This way, you will surely lose your HTC touch screen customers to Nokia!

    • naina Jan 4, 2010 Link

      sir as far as my information is concerned i know 2 service centres in mumbai which give good service plz check them out.
      1. Taipon, 13 Prashant Southern Apartment, Eksar road, Babai naka,Borivalli and 17-Sri Ravechi Apartment,plot no.14, 15 sector, 20 kopar khairane,Navi Mumbai (near Barista hotel)

      2. Salora International, Dahnushree building office no. 2 Mezz floor, Solanki marg near Minarva Cinema

      Take care!

    • Ashutosh Anand Jan 11, 2010 Link

      Yes Mam we are very much listening to you.Ok mam we will try to work on your seggestion and here is the add. of HTC mobile care center for your convinience

      1.Salora Int’l Ltd Dahnushree building,office no-2,mezz floor,Solanki Marg, near Minerva Cinema Mumbai

      2.Taipan Electronics Address- 13 Prashant Sadan Apt, Eksar Road, Babai Naka, Borivali (W) Mumbai- 400092

      3.Mumbai Taipan electroncs 17,Shree Ravechi Appt. plot 14 , 15 sector 20 KoparKhairane, Navi Mumbai ( Vashi) 400709, Near Barista Hotel

  • Pallavi Jan 4, 2010 Link

    htc sucks.. i dunno abt other models but i have htc viva and it sucks for sure
    it hangs and hangs and hangs…

    • naina Jan 4, 2010 Link

      hi pallavi!
      why dont u go to your nearest htc service centre??
      they will surely help you and replace if your phone is under the warranty period.

      take care!

    • Ashutosh Anand Jan 11, 2010 Link

      Dear Mam,

      I think i can help you just send me all the details of your cellphone,IMEI no.,date of purchase,customer care complain no. if you have any after visiting to customer care center and the current existing problem.I’ll get back to you soon with the best possible solution.

      Thanks & Regards
      Ashutosh Anand

      • Pallavi Feb 5, 2010 Link

        guess the number in the list for chandigarh doesnt work.
        can u please send me a working number of this customer service.?

    • Sathish Feb 1, 2010 Link

      Few of the Exclusive HTC Care Centers

      Exclusive HTC service centers in India..

      Chennai –

      A-4, Gemini Parson complex,New No. 446, Anna salai,Chennai – 06
      Ph: 9841553776

      Pune –

      Shop – 11, Ground floor,Kumar Pavillion, Near Victory theatre,East street, pune – 411001
      Ph: 30425118

      Ahmedabad –

      FF – 3, Kasturi complex,Opp athithi dining hall
      Judges bunglow road, Bodekdev,Ahmedabad – 380054
      Ph: 40027698

      New Delhi –

      Lower ground floor, 38 – Bunglow road,Kamala nagar,
      New delhi – 110007
      Ph: 43071735

      Hyderabad –

      Shop No:2, Ground floor,Elephant house,Ameerpet ‘X’ roads,Hyderabad


      Property No: 11/1, P.T.road,Basavanagudi,Bangalore – 560004
      Ph: 40913947

  • Kannan Jan 5, 2010 Link


    Chennai HTC Numbers are not working. They doesnt EXIST.

    Can you check the numbers and publish the latest, correct one.

    • Sathish Feb 1, 2010 Link

      HTC Care Center
      A4, Ground Floor,
      Gemini parsn Complex, Nungabakkam,
      Anna Salai , Chennai -06
      Ph: 044-42381027

  • PACS Jan 7, 2010 Link

    Please let me know if there’s available ribbon flex for my HTC P4350 in India. I have used this fon only for six months and it got destroyed. I purchased this in Inida. No available parts here in Philippines.

  • Palash Pramanik Jan 13, 2010 Link

    My fone is a new one. I could’nt activate my number from
    Reliance web world. The phone is not accepting any pin number
    so that it can get installed with a number.

    Model-HTC P-3051
    Please help me out immediately.

  • ATUL PANCHAL Jan 16, 2010 Link

    Comprehensive repair services offered for mobile handsets manufactured by companies including Nokia, Samsung, LG, Sony Ericsson, Motorola, Apple, HTC, RIM and Chinese made.

    Best Regards,
    Atul Panchal

    Panchal Mobiles – Repair service and sales station

  • ajay mahala Jan 23, 2010 Link

    i have a htc s 700 mobile handset .
    it’s display has been broken ……so i want to buy new display for mobile.

    presently i am livivng in gurgaon
    can you tell me that how much cost of display and also tell me location.

    • Sathish Feb 1, 2010 Link

      HTC Care Center

      TVS-E servicetec
      Lower Ground Floor 38 Bunglow Road,
      Kamla Nagar New Delhi – 110007
      Ph: 011 – 43071735

  • Thangavelu Feb 4, 2010 Link


    I bought HTC Touch P3450, and it is having network connectivity issue these days. I visited HTC Service @HSR Layout, Bangalore. I learnt from them that it is due to a Network IC PRoblem in the device. But, They have suggested me to replace the mother board itself, with an estimate of 14,000 INR.

    Why don’t they replace the defective part alone? I was even ready to pay reasonable cost, but disappointed to learn that they can’t provide a solution.

    I have finally written to HTC INdia support directly, and hoping for some reply.

    Let’ see. I will keep you folks posted on what happens!! πŸ™


  • karina Feb 9, 2010 Link

    My HTC power button doesn’t seem to be working…I am not able to switch on my phone… Please suggest a HTC service centre in Hyderabad ASAP.

  • sanjar Feb 23, 2010 Link

    hi,my htc-p3400i mobile is not work properly and its pc suit software is not install in my pc,plz advise

  • sandeep Feb 24, 2010 Link


    I have purchased the HTC diamond P3700 from hongkong today only and its display is not working…it is blurr and its coming in reverse manner. means it is exactly opposite to anormal staraight screen. and also phone is not working due to that.

    if anyone can help me what is the problem its a brand new phone.

  • Mona Feb 24, 2010 Link

    HTC service centre doesnt exist . any new number?

  • Mona Feb 24, 2010 Link

    HTC service centre number in hyderabad ( mentioned above ) when called “doesnt exist” . any new number?

  • GITANSH SHARDA Feb 27, 2010 Link

    I am having a HTC s710 phone
    its near about 5and a half years old
    Its battery has stopped charging
    I need a new battery from Chandigarh india
    May some1 help me in this…….
    Can any 1 tell me its price in india

  • Naveen Pillai Mar 2, 2010 Link

    Please give your Openion.

    I am using HTC CE0560 model handset,my problum is that its getting over heated and I am scared one day it will get explode or get my hands burned. It gets over heated even kept idle(not in use).I couldnt find a delear or service centre in Kerala.Could you please sugest me a remedy to tackle the situation.

  • vinodmoorthy Mar 3, 2010 Link

    sick service never opt for a HTC

    • Sathish Apr 5, 2010 Link

      HTC Care Centers opened in India by the end of 2009.They are exclusive authorized service centers. They will cover all the major cities by the end of 2010.

      Chennai –
      HTC Authorized service center
      A-4, Gemini Parson complex,
      New No. 446, Anna salai,
      Chennai – 06
      Senthil Kumar – 9841553776

      Pune – hTC Authorized service center
      HTC Care Center
      Shop – 11, Ground floor
      Kumar pavillion, Near victory theatre
      East street, Pune – 411001
      ph: 020 30425118

      Ahmedabad –
      HTC Care Center
      FF-3, Kasturi complex,
      Opp Athithi Dining hall
      Ahmedabad – 380054
      Ph: 40027698

      New Delhi –

      HTC Care Center
      A-38, Bunglow road,
      Kamala Nagar, opp Amitabh Banquet hall
      New delhi.
      Contact No: 011 43071735

  • yogendra lohar Mar 4, 2010 Link

    please can u give information where i will get cdma p3000 body in mumbai
    the no.of vikroli is not in work+91-22-65247595;92

  • sanjay Mar 4, 2010 Link

    I have lost my HTC touch mobil

    Is there any way to trace out the same –?
    I called customer care, but they didnt help in this case

  • Tushar Patel Mar 5, 2010 Link

    My name Tushar patel and i am having htc model:p4600 and i wanted to unlock that phone so what price for that phone unlocking.

  • Pallavi Mar 12, 2010 Link

    hey i want a chess game for my htc touch viva
    ca anybody help?

  • promode k ghosh Mar 15, 2010 Link

    My HTC touch VIVA is getting hot after somtime of use.
    Bettery is getting drain very fast.
    Can somebody give the address & telephone no. of HTC authorised service center in mumbai near,thane

  • promode k ghosh Mar 15, 2010 Link

    My HTC touch VIVA is getting hot after somtime of use.
    Bettery is getting drain very fast.
    Can somebody give the address & telephone no. of HTC authorised service center in mumbai near,thane
    my E-mail id:-
    mobile no. 09004698105

  • SURYAMANI THAKUR Apr 2, 2010 Link

    dear sir i m suryamani please send me a htc p3400i my board is short so please send me a board my number is 9864406200. 9707013812

  • suryamani Apr 3, 2010 Link

    dear sir i m suryamani please send me a htc p3400i my board is short so please send me a board my number is 9864406200. 9707013812


  • Sathish Apr 5, 2010 Link

    HTC Care Centers opened in India by the end of 2009.They are exclusive authorized service centers. They will cover all the major cities by the end of 2010.

    Chennai –
    HTC Authorized service center
    A-4, Gemini Parson complex,
    New No. 446, Anna salai,
    Chennai – 06
    Senthil Kumar – 9841553776

    Pune – hTC Authorized service center
    HTC Care Center
    Shop – 11, Ground floor
    Kumar pavillion, Near victory theatre
    East street, Pune – 411001
    ph: 020 30425118

    Ahmedabad –
    HTC Care Center
    FF-3, Kasturi complex,
    Opp Athithi Dining hall
    Ahmedabad – 380054
    Ph: 40027698

    New Delhi –

    HTC Care Center
    A-38, Bunglow road,
    Kamala Nagar, opp Amitabh Banquet hall
    New delhi.
    Contact No: 011 43071735

  • Santhosh Apr 6, 2010 Link

    Did anyone check out the new HTC Smart phone??If so howz the phone any comments.. The touch screen is cool and it has 7 pages

    • Vikas Jun 16, 2010 Link

      Don’t go for it! I bought it one for myself a week back. Looking at great internet features I also opted for a data plan from service provider.
      Within 2-3 days I started getting messages on my phone as NOT ENOUGH MEMORY TO COMPLETE THIS OPERATION. When I saw the phone memory status, it was showing 0 MB free, 256 MB used, total 256 MB (it uses only phone memory for the installed applications). I called customer care, initially when I explained the problem, the customer care person just replied as “NOT POSSIBLE” no other answer. Just prayed to the god and called again hoping someone else will pick up the call, and fortunately the second time other person picked up and suggested the HARD RESET. Even that did’t worked then asked me to visit nearest authorized service center. Planned to visit on this weekend, keeping my fingers crossed and praying to god for good service and 100% solution… please pray for me

  • PRAYAG Apr 11, 2010 Link

    my HTC tilt2 spaker do not work propely pls whiat solucation

  • michael Apr 13, 2010 Link

    actually lost my mobile a week back.. is there a way to track it down or at least block it???
    my htc model was p3400..
    when i called upon the customer care it turned out to be an invalid number..
    anyway the phone suckd it always hanged even if i emptied the whole phone memory not to overload the function but still it was of no use… this is the worst phone i ever had..
    previously was using i-mate it was good n i opted for a change n it turned out to be the biggest mistake…
    now i can move on to BB..

  • Vishal Babber Apr 24, 2010 Link

    hi Frnd,
    Act i have a htc Touch 3452 model. i bought it approx. two years back. in Last November it was causing trouble due to its Touch pad. then i got it replaced from Delhi. But now again its causing same problem. Act. when we press some function, it doesn’t work. We have to press somewhere at top of the function. Like if i want to press Message box, then it will not open if i will press Msg. icon on screen, but i have to press at top of the Icon or at some gap. then it works.
    What sh’d i do nw, should i replace the screen again??

  • Priyadarshan Apr 27, 2010 Link

    Guys does anyone have any idea abt the service centre for HTC in Mumbai.
    Plz lemme me knw @

  • milind Apr 29, 2010 Link

    How to attach external hardware to HTC P3400i.
    Like WiFi SD card ?

  • Harshdeep Apr 30, 2010 Link

    my charger cum data cable of my htc touch HD is broken nd my head phone for the same r also not working.plzzzzzzz if anyone cud help me wd service center or showroom at chandigarh.

  • sandeep May 1, 2010 Link

    hi, this this sandeep from bengaluru,karnataka. 2 years back i bought htc tytn 2 from jayanagar 4th ppc was fine till last week,but now when i connect to gprs or if i make a call and speaks about 5 minutes, suddenly my tytn 2 automatically gets off and i must try to restart for more than 5 attempts to start my ppc.when iam charging my ppc this problem wont occurs.pls do the needfull to me.
    thanking you,
    sandeep mobile 09738522276

    • Anil Jun 28, 2010 Link

      I have the exact same problem with my TyTN II. I purchased it around the same time you did. I find that the service center has no solution to recommend except to try software reinstall. I do not believe this is a software issue. On researching on internet, I found some users have solved it by replacing battery.

      What’s the status of your phone now ?

  • Mahendra Kumar May 1, 2010 Link

    I have the HTC mobile P3400, I need that mobile PC SUITE exe because my media CD has been broken so any one can help me…….!
    My Mail ID –

    Mahendra Kumar

  • Jitendra Kumar May 1, 2010 Link

    My mobile HTC P3400 LCD screen has been broken. Please any body can help me about that, I am currently stay in delhi at Ghitorani.

    I want to repair center address and LCD screen price….Please Please anybody can help me…….?

    Mahendra Kumar

    • Srinivas Oct 14, 2010 Link

      Hi Jitendra,
      Can u please tell me the cost of the Display if u had got it repaired as i am also running with the same problem.

  • Subhash May 1, 2010 Link

    hello all
    im very good at HTC devices πŸ™‚
    i have been using them since 5 yrs
    well if you have any problem most of em it would be software related i can solve them
    even if its typical flashing or u got struck at Boot Loader ( Tri Color screen ) or u got White Screen what ever it may be i can help πŸ™‚

    well u can contact me on my Facebook

    hope i could help you

  • vipin May 15, 2010 Link

    i hav a htc p3450 touch phone. i am accidently copy all the files from the phone 2 storage card. now my phone’s strat menu doesn’t have anything. i couldn’t open any file. what i do?

  • Jyotimaya Das May 27, 2010 Link

    Dear Sir,
    I have purchased One HTC Model P-3452 handset from Rajpath Motors, Bhubaneswar dtd. 26.03.10. The set was defected I have return the set to M/s Rajpath Motors. Who in term send back the set to M/s Future Technologies, Bhubaneswar distributor of HTC Mobile.
    When I contact M/s Future Technologies I was informed that the set has been returned to M/s Jaina Marketing & Appliances Pvt. Ltd., New Delhi. As the set was DOA set. I have not received the replacement of this above set till date.

  • Pramod Mishra May 27, 2010 Link

    Dear Sir,
    I have purchased one HTC T2223 (Viva) IMEI no. 353443023424109 dt. 29.03.2010 from M/s Life Style Bhubaneswar. The set was defected I have returned the set to M/s Life Style who interm send back the set to M/s Future Technologies, Bhubaneswar distributor of HTC Mobile. When I contact M/s Future Technologies I was informed that set has been returned to M/s Jaina Marketing & Appliances Pvt. Ltd. as the set was DOA set. I have not received the above set till date.

  • bhaskar margaj Jun 5, 2010 Link


    I have lost my software cd of HTC3400 Can anybody tell me where i will get sofware of HTC 3400.


  • harikumar Jun 6, 2010 Link

    hi ,

    we have a multi brand mobile service centres in chennai, coimbatore and trichy in tamilnadu …we are able to do unlocking , debranding, language changing and hardware works in HTC phones….including new Android phones…

    Any one not having warrenty or came from abroad can contact me for their HTC problems..

    thanks πŸ™‚

  • harikumar Jun 6, 2010 Link

    my mail ID is

  • lok Jun 8, 2010 Link

    is HTC F3188 supports ms office

  • Nidhi Jun 9, 2010 Link

    Hi ,

    I had purchased HTC 3OOO (CDMA) phone from reliance. Soon the set started giving problems. The Kolkata service centre wanted Rs 12ooo to repair a Rs 16ooo handset.
    Right now I can receive calls and make calls, but the memory slot is totally empty, I can neither access my sms facility nor file explorer nor any other service except from making calls.
    Please assist whether the defect can be repaired and how much approx should it cost??

  • Manoj Jun 19, 2010 Link

    Hello Guys …

    I have been using a HTC touch phone …for 2 and half year.
    Well it was going good …Not so bad.The problems I have experienced was with the touch screen obvious and the USB port.

    The caution u could take to protect ur screen are :
    – use a guard
    – Do align ur screen every day …its a good practise and keep ur screen in a good state.
    – Use a year set for talking …as ur sweating or any liquid came on touch with ur screen will spoil it.

    Anyway I have to chnage my screen now …so looking for a good service center in DElHI as I am new here πŸ™‚

    Any advise will be highly apperciated.


  • Ravindra Kajave Jun 27, 2010 Link

    I have purchased HTC P3000 MODEL (BLACK) it changed body (Screen) & miner problem

  • manu sharma Jun 29, 2010 Link

    Five times i wrote to customer care of HTC as to what the new address of Service Center of HTC in Chandigarh……….

    Same reply they give the old address of Service Center in Chandigarh………………..I am sick and tired…………don’t know what to do….

  • Shahnawaz Jun 29, 2010 Link

    I have lost my HTC Daimond. I wanted to know how to block the phone using IMEI number. My service provider is Airtel. They said manufacturer can block it. Please help

  • Virendra Jul 5, 2010 Link

    I am having HTC 3400i handset .Last week it was having problem of mic & recever (Speaker) I went to the HTC care at Sadashiv peth pune (worst service center ever seen) they have checked it & told that it has a problem of mic & speaker & we cannot repaire it.I asked why? then they were replying, company has told us not to repair such problems.So i have got it repaired from a local road side small shop.This is really horrible that a we can get the mobile problem fixed from road side persons but not from the company service station.really very poor.Even i suggest every one not to go for HTC the worst mobile company.

  • graja sekara pandian Jul 10, 2010 Link

    hello sir plz tell tamil nadu service station number

  • abhishek Jul 25, 2010 Link

    i have a htc 3400 phone.i have been trying to copy my contacts onto my laptop & external memory (in the mobile) but both are not happening. the active sync software provided with th handset is not loading onto my laptop as it says active sync 4.5 can’t be installed on windows vista. to compound my problems there are no service centre facility within 4 hrs radius of pathankot . is there any way u can fix up the problemonline or through telecall. pl assist.

  • ali Jul 31, 2010 Link

    Please anybody tell me storage card setting and from where it set.

    when receving files from other one using bluetooth it stores in phone memory instead of storage memory card.


  • Gaurav Virdy Aug 8, 2010 Link


    First of all, I found this website very late. I was searching for something like this forum to lash out all my frustration with the HTC support.

    My problems started almost after a couple of months I bought my HTC. I lost the front button. My phone hangs so frequently that I am at times not even able to take the calls. The other remaining buttons dont work. So far still OK, these are technical problems and can happen.

    The worst experience was the HTC support center in Pune. Firstly, there is just one in Pune and that too located in such a hiedeos location that only the staff knows where it is.

    Once you enter you see it was manned by one security guard, a lady who was hearing (mind it only hearing) complaints, an engineer who was asking everyone in the queue to just deposit the phones with him and he would return it only after 2 weeks. I came back without any meaningful resolution to my problem and my phone is still dumped.

    Customer Centricity is something that HTC support centre does not know at all. I wanted to put my phone in trash soon after meeting the Customer Service Centre staff but I had spent my hard earned 13500/- on it.

    Its been more than 9 months this incident has happened since then I try to preach on any forum I could (friends, family, colleagues, etc.) pls. dont buy HTC. It looks sexy but its Customer Service Centres are pathetic.

    God bless those people who live with HTC.

    Gaurav Virdy.

  • Archie Aug 9, 2010 Link

    The Mumbai number +91-22-65247595;92 is incorrect btw, I called and it belongs to a private resident.

  • venukb Aug 9, 2010 Link

    hello Venu,

    dear, i have a problem that i have HTC P3450 and its memory card jack is not working, i want to change it and i want to change its body also, plz suggest me how can i do this,


  • Arun Karthik Aug 10, 2010 Link

    Hello Venu,

    I bought a HTC desire two months back in UK. It was working fine untill a few weeks back. I didn’t use it for 2-3 weeks and when I switched it on two days back, it went on fine till the logo got displayed but got stuck there. It then vibrates for a few times, but not going to the main screen. Can you help me please?

  • Snehasish Aug 10, 2010 Link

    Dir sir/madam
    i am Mr. snehasish sarkar from guwahati, assam, i am using htc p3400i mobile so i got problem on my mobile set the problem is that my htc p3400i set memory slot is not working’s so i got so many problem so please give me some solution to solve the problem forever my Mobile information given below
    windows mobile 6 professional
    CE OS 5.2.1622(Build18128.0.4.4)
    Processor :OMAP850-201MHz
    Model No.: GENE100
    Platform: Pocket PC
    IMEI : 35353301106759501

  • deepankar Aug 13, 2010 Link

    i have htc P3400 i ,i baught it a year back ,the problem im facing is that
    it is not detecting the memory card

    plz help me with this ,or mail me its service centres in pune

  • pushkar khandekar Aug 14, 2010 Link

    my moble identification is htc p3452 . it had a touch screen problem not working, so i shown to vikhroli service center on 18/05/10 at 2pm. he replace touch screen and estimated amount rs. 3200/- & given back my handset with working condition. today on 14/08/10 the same problem occur. so i went to vikhroli service center but i find the center has been shifted to vashi.what can i do ?

  • sreenibas Aug 16, 2010 Link

    I bought a HTC Magic and to my surprise it does not have any google applications or able to search any contact from the contact list. How do i install the apps or get any help on the phone. Can some one help?

  • chalam Aug 18, 2010 Link

    Hai this is Chalam

    I Purchased the HTC Smart mobile. Now when i am call so e body, it show the Ending Call….. In red icon on top of the screen, Can u please the solution …..

  • Anuj Sharma Aug 24, 2010 Link

    i have p3400i.and when i am powering on the phone it brings red, green, blue and white lines on the screen.the phone wont go any further. so i tried keeping it off by taking out the battery, sim card and the memory card.after around 30minutes i powered it on and it worked.but when i try typing a message it wont delete anything and any key i press it turns on the camera and takes a picture on its even turns on the voice command on its is hanging on me and nothing seems to be working.i cant receive calls using the buttons so i have to use the screen which at times is blank for calls.even the screen alignment keeps changing.i bought the phone in december 2008.
    Kindly help.

  • Tapan Mistry Sep 1, 2010 Link

    I am using a HTC Touch-VIVA phone. Recently I took some video files (MP4 and 3GP) from other set via bluetooth. All the files are playing well but no soud is comming. But the all MP3 files are playing well and sound is comming properly. Can u give methe solution please. Please help.

  • Arun Gupta Sep 10, 2010 Link

    Hi All,

    Need urgent help. I had a HTC Google G1(HTC Dream).
    Recently I am encountered some problem with this set. It keeps getting restarted automatically and now its kind of crashed not even able to switch it on. I am inHyderabad and whats the pointer to Good HTC service centre to repair this phone.
    Please help.
    Thanks in Advance.


  • Renjith Sep 11, 2010 Link

    Hai ‘
    I’m a htc customer , i’ve been using htc dimond for a long time , but recently it’s screen alignment has cange by my my mistake. I don’t know how to recover this problem

    • harsha Apr 8, 2012 Link

      dude ,i am planning to take htc touch diamond , how is the phone performance and quality. wat about the battery life,, can i go for it …

  • Suman Mallick Sep 14, 2010 Link

    kolkata add. dose not present now,it was changed…plz change it..

  • Suman Mallick Sep 14, 2010 Link

    myself suman mallick ,i used htc wildfire A3333,some scratch is coming on my camera that’s for picture quality is not so good now and scratch coming on my screen also….how to solve it plz tell me….

  • mrinal baruah Sep 16, 2010 Link

    plz give me solution …

  • Naveen Chaudhary Sep 29, 2010 Link

    I am using HTC P3452 I am happy with phone & functions but I need original Hand free for this model & i have tried Delhi service center no. all are incorrect. any1 can help…


  • ajay pandey Oct 10, 2010 Link

    I am using htc hd2 . i am very disappoimted becouse i am set phone

    lock password & i set a password & applied it but i am using my password

    to unlock but phone display that i am typed wrong password . please help

    me how unlock my phone . please call me 9870489895 & pls uregent reply pls

  • dheeraj Oct 12, 2010 Link

    Im using a nexus one which I got from the Us. There is a problem with the power button. It stopped switching on. Is there anyway to get it fixed here rather than sending it back? I need a reliable htc service center.

    • Sathyanarayana Sep 6, 2011 Link

      I too have the same problem, did you got it fixed? where you gave it for repair? please help

  • htc repair in delhi was not so easily accessible till we gave a magic touch of repairing. indivual or corporates, praises all around, thanks a lot to our esteem customers

  • RAVIKIRAN Nov 6, 2010 Link


  • gourav Nov 17, 2010 Link

    I have an htc p3400i and went to htc service center in bangalore he told me that he would give me a new case within 24hrs and he actually gave me within service centers one of the best a lot better than nokia even the quality of mobiles is lot better a 2 megapixel of htc is better than 3.2 of nokia and guys dont blame htc if there is software problem because most of them occur because of user mistakes when u try to load 3rd party softwares

  • Saugat Bhattacharjee Nov 20, 2010 Link

    I own a HTC p3400i windows phone.. its current OS is Windows mobile 5.1.. so can i upgrade my OS to a higher version of the windows mobile OS? if possible, then can I get the detailed process which I should follow? please help.. mail me

  • mujahid ahammad k Nov 24, 2010 Link

    i want HTC viva battery am staying in tumkur can u pls tel me in which service center i can get it

  • balababu Nov 30, 2010 Link

    I want HTC Hero mobile urgently. Please suggust where i can get this.

  • Pralhad Joshi Nov 30, 2010 Link

    I had purchased one htc handset from abroad on 2009.
    The touchpad of the handset is not working properly so I want to replace
    that with a newone.

    Could you please suggest if I can do it at near to my resedence,Vapi ,Gujurat OR it can only be done at htc service centre only……


  • MANOJ PANCHAL Dec 4, 2010 Link

    I had purchased one htc P3452 handset from Gujarat.
    Now, i try to set a factory setting but phone is not start and its showing only align screen.
    Presently i am staying in Bangalore, Mathikere .
    Please help be about this problem.

    Manoj panchal
    +91 8095210614

  • BINU.K.K Dec 12, 2010 Link

    Pls give the authorised customer care number of kerala……..My display has been broken.

    • gopal Dec 22, 2010 Link

      hi, friend
      you can try at
      cell link, dee pee plaza, kokkala, trichur 680 021 kerala.
      phone 0487-2426754.
      cell link is into service of htc, blackberry,iphone,imate and all high end mobilephones. displays and minor complaints serviced usually on same day.

  • rakesh Dec 22, 2010 Link

    i have using htc f3188 i have facing battery backup problem continuously so if u know any htc service center near by navi mumbai plz tell me !

  • Arul Dec 28, 2010 Link

    I would like to konw the service centre for HTC moblie in chennai.

  • lokesh Dec 28, 2010 Link

    i need htc p3300 panel (housing) can i getit
    please advice

  • Saroj Shrestha Jan 2, 2011 Link

    plz help me out

    me using htc p3000 cdma…….can’t connect through usb in windows vista……..cuz activesync doesn’t install in vista…….so i installed windows mobile device center 6 . 1 …………….

    when i connect it to my laptop………….new hardware found shows……..n i am not getting its driver………….plz plz help me out

    • Panka Bakshi Apr 7, 2012 Link

      Hi ! How much time have HTC care taken to solve your problem ?

  • jagmal singh Jan 13, 2011 Link

    i want to install/rent on my roof a internet tower situated atb-35,mansa ram park ,uttam nagar ,new delhi-110059

  • anurag Jan 22, 2011 Link

    not able to connect internet on my htc smartf3188……….pls help

  • nitish Feb 13, 2011 Link

    gud morning sir
    my self nitish chotaliya i m from pune
    sir i hav plot in bhugav its table land and its hardly 5 km from bombay banglore highway i wont to giv it on rent for tower install
    so sir if any company intreasted kindly contact on
    mail is
    contact nitish @ 9011118489
    pune maharashtra

    thanku very much sir

  • No_Display Mar 1, 2011 Link

    I purchased the Wildfire in October 2010. It has been an excellent phone. But yesterday, suddenly the dispaly went off. I mean i can hear the phone ringing, but nothing appears on screen. the phone is also switching on, coz i can hear the distinct turned-on sound. What could be the problem? Any idea? I stay in Mumbai.

    Please guide me,

  • nijam Mar 5, 2011 Link

    I am using htc p3400. Yesterday i loaded many applications. May be due to overload or low device memory i dont know, its not getting on now. When switched on, the windows emblem with green background is displaying, but the device is not loading further . Pls somebody help……….

  • Abhi May 5, 2011 Link

    I happened to break the screen of my nexus one(HTC)..Could anybody tell me if there is a service centre in mangalore

  • yogesh May 26, 2011 Link

    Dear sir,
    i purchased tha htc tattoo on 24 may,2011.
    in ur site information bluetooh yes
    then why this is not support
    no conectivity
    reply why

  • amit shishbal May 29, 2011 Link

    sarvice center in mp

  • Haresh Jun 27, 2011 Link

    Can any one help ME i want to change my Htc p3400 body from whr i can buy the body ?????????’ll?
    I live in Udaipur Rajasthan….
    plsss telll me about Nearest servise centre and what would be the price????????????

    PLS CAL ME @ 8233459131
    or email me @

  • prabhjot Jul 21, 2011 Link

    Sir am having some problems with my HTC sensation
    1.the last song played is played again and again while watching videos automaticaly calls The last called number while watching videos or listening music
    3.many a times the videos are automatically muted
    4.the phone gets quite hot when used for a while

    Please help

  • shanky Jul 23, 2011 Link

    my htc desire a8181’s display is not working it is out of warrenty so could you please let me know the estimate cost of htc desire’s amoled display cost in india.

  • ganesh Jul 26, 2011 Link

    I bought a HTC nexus one set from US last month. I have an issue like the phone gets heated up quickly and restarts while playing a game or browsing the web. Its quite frustrating. But this does not happen if the phone is idle or while call or texting.Could this be due to some virus or third party application.

    Please advice

  • shakti singh Jul 29, 2011 Link

    Respected Sir/Madam
    I want to know the servis center of HTC
    mobil phone in chandigarh

  • ashish ojha Aug 17, 2011 Link

    my HTC TyTnII is not detecting any SIM card. Can anybody give any answer. also no repair centre is ready to even touch it.

    • Punnoose Nov 14, 2011 Link

      Taipan Electronics Address- 13 Prashant Sadan Apt, Eksar Road, Babai Naka, Borivali (W) Mumbai- 400092

  • Naushad khan Aug 24, 2011 Link

    hi,my htc HD2 my brother bring fom UK its tuch screen.if put any sim that is not accept.actually that one already open but sim card is not can i open that one please give me answer somebody.

  • aravind Sep 2, 2011 Link

    hi i got myhs back now touch htc wildfire 4months back now its touch screen isnt working at all can you send me details of service stations in hyderabad.

  • Nooru Sep 14, 2011 Link

    my HTC HD2 is not booting well hanging with white screen and written HTC(Green) not moving further,Hard Reset is not working, is there any solution

  • naidusrinu Sep 28, 2011 Link

    my htc mobil phone anay appilication not a pocket pc valid appilication problam

  • Bhartendu Bhushan Oct 8, 2011 Link

    I want to know where z the service centre of htc in bhopal:)

  • vishwas Oct 10, 2011 Link

    maire pass htc hd2 hai uski flesh ic kharab ho gai…. ab isme kitna kharcha aayega ic ka???? plzzzzzzzzz halp mee…..

  • prasad Oct 11, 2011 Link

    My Brother baught the HTC Wildfire mobile from UK for me with cost of 10K. Fisrt 2 months it is fentastic.

    One day the touch screen suddenly not working ….then problems are started i searched for servicing center and given the device…they said it took 3 days to get repaired….. but 42 days are over …..still it is not get repaired(it is with servicing center). called servicing, coutomer care and mailed many many…. times

    After some days they told that it is the problem with mothre board, so need to replace it …for this they asked 6000 Rs.

    My Strong feeling is instead of repaire it, buy a new mobile like NOKIA, you can enjoy at least 1 yr.
    HTC is not a quality product when i went to servicing station i seen many people have the same problem with in 3 months after the purchase of the device.

  • usman Oct 18, 2011 Link

    merepass htcp3400 hai uska on/off switch problem hai
    mai kadapa (A.P) me rehtahoo my service kider karaao please bataiea iska kitna kharcha kitna lagega,,,,

  • Azeem Nov 2, 2011 Link

    HTC is the worst company with no proper service centers either. Third Rates!

  • Mahesh Nov 3, 2011 Link

    For all HTC repairs please contact Phonecare – 022 42763636. Visit our website or

  • suraj Nov 13, 2011 Link

    hi, this is suraj , i have htc salsa purchased before 2 months , by mistake it falls n the touch pad got break. i had given it for repair in varanasi htc service centre ” vishwakarma mobile centre” which is only htc service centre in varanasi on 22 october, but until now “10 november” according to him he didnt got the touch pad from htc care . wht thw f**k is this. htc is a good company , but the workers who take care of this is worst. i think htc should take action on them . it makes a bad effect on htc coustomer.

  • atul srivastava Nov 27, 2011 Link

    I am trying to connect my HTC desire to my destop but it is not responding. Is there any spl softwere to be used?

  • Aslam Nov 29, 2011 Link

    Hi Venu,
    The customer care link has also changed. Please update your page with the new link :
    The old link isn’t valid anymore. I was looking for repair center for my google nexus one phone in Hyderabad and came across your page.

  • sridhar Dec 24, 2011 Link

    3 weeks ago i bought htc wildfire S model in that i am using internet browsing it’s good but how can i find out how much data i used plz. tell me

  • Anil Rawat Dec 27, 2011 Link

    HTC service center of Noida is pathetic. My mobile has a issue in which, when I am plugging the ear phone, its dialing the last called number or opening the music player. If I am in a call on connecting the earphone, it is disconnecting that call. Voice reception on call to other people is very bad. My mobile radio is worst radio, I have ever listened. Don’t know whether it is due to radio or earphone.

    So I dropped my mobile there in today morning and narrated all the issues to them. Now in the evening I got a call that my phone has been fixed. I went there and I was ask to test the phone. When I tested it, I found that none of the issue was fixed. When I confronted the technical guy, he plugged the ear phone on mobile and started the music player. Then he told me that see, audio is good. I was WTF….

    I asked him, what was my issue. He told me that audio is nt coming on connecting the earphone. Isssshhhhhh!!!! I grabbed my hair and tried to remain calm I took a deep breadth and showed him the issues. Now he was trying to reproduce the issues. But it was not calling the last dialled number. I told him, it does not happen each time. It happens only frequently. So that guy told me that may be you are not handling the phone properly. YMFAH….you are telling me that I do not know how to handle the phone…You deep shit….You slithy filthy rotten balls…..PSLKRS..

    At the end, I asked about Radio issue. He told me here reception is not good so go and check outside the building. I asked him, have you gone outside to check it. He told me no………..Eeeee……Wish I could shoot him there only………….it must have saved other HTC customer from this horrible experience…..

    I was going mad. I told them, WTH you checked then….He told me that he checke the audio quality of player while plugging the ear phones………..Thats it………..What a waste of office time, my own time, killing of my inner peace………At the end he told me that you have to keep this phone here for five more days to check it………I was like….Do I look like an alien who after this will give his mobile for another RND……………Bullshit…………I will make sure that this service center gets shutdown before its too late…………Please give some good service center of HTC……….Did I forgot to mentioned that it was Salora Internation service center…………Is that person reading?????????????

  • sudeep goel Jan 5, 2012 Link

    HTC mobile ,
    Gurgaon India.
    Kind Attn Mr. Vipin.
    As our telephonic talk on 03/01/2012 for hand set related matter,
    I purchase HTC EX PLOER hand set on 03/12/2011 in this hand set I face problem for vice (MIC) and I make complete on 28/12/2011 after this complaint you exchange hand set on 29/12/2012 after this I face same problem in a two days and I raise complaint to direct Mr. Vipin Gurgaon on this no 0124419800 , in before that I had change sim I face same problem I change other service sims also but face same think after I make complaint he was told he send a tecnestion on my door step along with new hand set other model no EX POLER and free of cost , but two days gone up nobody has came I request you please change my handset with other model which launch in 2011 .
    I hope you understand my problem and help me.
    Best regards,
    Sudeep goel.


  • neel Jan 31, 2012 Link

    i had purchased a new handset “HTC – WILDFIRE S” from s.k. enterprise, baroda , gujarat on 6/1/12. after 5-6 days from the date of purchase i found a problem that the vibrator of the phone is not working. on 16/1/12 i contacted the HTC service station and my problem was solved. Again after few days i found the same problem again .So i requested “S.K.ENTERPRISE ” to please replace my mobile as it is not even one month old and i am facing such problem but the are not responding to my problem . so i request “grahak suraksha” to do the needfull.

  • ranjitsinh Feb 8, 2012 Link

    i have htc p3350 mobile but its body was demage so pls. give me add. to purchesh of my mobile body in ahmedabad

  • SUMAN MUKHOPADHYAY Feb 17, 2012 Link

    I want a HTC P3400i battery immediately.

  • Krishna Mar 6, 2012 Link

    Thank you Venu,

    Its really valuable information……….

  • Deepanshu Kukreja Mar 10, 2012 Link

    Hey i have HTC willdfire S and i bout this last year in July. but now the color of phone is fading from speaker side. and it’s look very bad. please somebody help me out on this. let me know what should i do. my number is 9213745983 .. Pelease help me out ASAP.

  • radhika Mar 12, 2012 Link

    sir my htc hd2 mdil screen was broken is there any shipping available for repairr…please send me the details sirr plzzz iam from vijayawada,andhrapradesh, india

  • vikas Mar 23, 2012 Link

    Hi All,
    I have one problem with my HTC EVO 3D. The screen is frequently turn on automatically. Can anyone help me with this..? Is it virus attack…? I installed antivirus… But no use. It eats up a lot of battery…

  • shubham Mar 25, 2012 Link

    yesterday i bought htc wildfire s.when i put sim in phone in phone it show no sim card.plz suggest me what i have to do

  • Allan Joseph Apr 2, 2012 Link


    I have purchased HTC Wildfire S, and in that I am not able to Sync my account. Plz suggest me , how I can do it.

    Error it displays is : Can’t establish a reliable data connection to the server.

  • swarupa Apr 3, 2012 Link

    I have bought a HTC wildfire S mobile 3 months ago.With in a week it has got some software issues.It is already there in the first place.We found it in a week.Later now my mobile strated retsrating itself.When i took it to the CC they said it has got MOTHERBOARD problem.I dont understand why there is a mother board for a new piece.
    The CC have serviced it but then the problem is not resolved.The CC service is so BAD.It is at the worst.
    This is the second time i m facing issues with HTC>I decide and siggest other never go for HTC.
    No one take the responsibility.Its wate of money investing in HTC mobiles we feel.
    Hope there will be some change atleast other will not suffer like me..

  • Panka Bakshi Apr 7, 2012 Link

    Hi Swarupa i am also ready to buy a HTC wildfire S… u mean to say should i not go with HTC .


  • Ranjith Apr 9, 2012 Link

    Hi readers,

    I have bought a HTC Google nexus one mobile Nov2011. Now i felt, its waste of money.While playing games, it will automatically restarting and the mobile got so heat. suddenly it got switched OFF and its difficult to ON. one can having more and more money then we will consider to buy this type of mobiles.
    i will share this one to all for good concern.


  • vikas Apr 10, 2012 Link

    i lost my htc wildfire S mobile in train how i find my mobile
    please help me

  • bhaskarkalpeti Apr 14, 2012 Link

    i have brought HTC chacha from .i am unable to recive F.M.nor ear phone is working what shall i do.

  • prince May 5, 2012 Link

    i have an htc mobile bought from america but unfortunately my mobile screen has been broken in my lagauge iwant to know that in india i will get the screen of my mobile or not please send me ur reply as soon as possible

  • yeasmin May 8, 2012 Link

    i’m using idea internet connection with my mobile Htc p34001 to my laptop Del (vostro)…I’ve noticed recently that my net connection slows down…bt whn i put my idea sim in othr Htc mobile it’s working gud as usual…wht can i do….plz help me..

  • jagannath May 20, 2012 Link

    i’ve purchased htc -explorer a week back but suddenly the ear piece is not working properly (one side) now think i made choose a wrong brand pls suggest what to do .

  • amit May 20, 2012 Link

    I brght a chacha rcntly n it gets warm soon if i use for 15 mins thn its back side gts hot

  • Mrinal May 25, 2012 Link

    My HTC Desire S developed a technical snag and the sucker S.G. Infotech, Borivali, Mumbai (HTC authorised customer service station) held it up for as long as 18 days in the name of non availability of spare part. A$$holes !!!!
    Whenever I used to ask for update, they used to give a standard reply – ” you shall get your handset in next 2 days” …..
    When things got beyond tolerance, I mailed the entire top brass of HTC including the India country head and CEO and COO etc. explaining the treatment I am getting and how unsatisfied I was.
    Within 2 hours I started getting calls from Delhi, Gurgaon and Mumbai offices and within 2 days (yes 2 days ,…. 48 hours) the part was sent from Gurgaon and the handset was repaired and the handset was delivered to my doorstep ….. !!!!
    Do not ever go to S.G.Infotech center as they are liars. The person from Gurgaon told me that he never received an order for a new motherboard from the service center !!! Such cheats are the people in that stupid S.G.Infotech.

    WAITTT !!!! The story is not that happy ending still !!!!
    After I though the case was finally closed, I discovered that the camera would not work after the repair. Neither the secondary nor the primary. I immediately called the person from Mumbai who was in touch with me all through the period of 2 days. He was a really nice person. He got in touch with the company and within 1 more day, my handset was replaced with a new handset with a new warranty !!!

    HTC Roxxx

    • Soumalya May 28, 2012 Link

      Hey Mrinal,

      Can you provide me the email ids that you sent the mail to. You can forward that mail to me at

      I’m might face a similar problem (though not with S. G. Infotech) as I have given my new (hardly 10 days old) HTC Sensation to an authorized service center here in Kolkata. According to them, if HTC agrees to replace the handset, they will give me a certificate along with the old handset which if I show to the retailer, the retailer would give me a new one taking the old back. The only problem is that I bought it online, and this whole process of reclaiming-with-a-certificate seems messy!

      Thanks in advance…

  • Ashish Zankar May 26, 2012 Link

    After going thru the posts, I understand nobody has gone to Customer Grievence Cell of the government, and lodged a complaint. Please access the services provided by the government. It is not costly at all.

  • ashish chauhan May 31, 2012 Link

    no comment

  • Suresh Patil Jun 14, 2012 Link

    First of all the phone nos of the service center on the site are not updated & the below link also is not working.

    I have purchased HTC One X last month, while running through Wi-Fi the system / gadget shows “Turning on Wi-Fi” & shows constantly the same & nor the network is connected.

    Kindly any one suggest whats the problem may be

  • gopi nadh reddy Jun 16, 2012 Link

    i have bought a htc wildfire s mobile on 11 aug 2011 begining onwards my mobile has touch complaint i have repaired my mobile 4 times but now onwards it has touch complaint and i buyed this mobile at bigc near eluru road vijayawada but this showroom does not give the proper information to us please give a sutiable information to us to rectify our htc mobile problems immediately

  • HTC Desire Jul 1, 2012 Link

    {The next time|Next time|The very next time} I read a blog, {I hope that|Hopefully} {it doesn’t|it does not|it won’t} {disappoint|fail} me {as much as|just as much as} {this one|this particular one}. {I mean|After all}, {I know it|Yes, it} was my choice to {read|read through}, {but I|however I|nonetheless I} {actually|really|truly|genuinely} {thought|believed} {you would|you’d|you would probably} have something {interesting|useful|helpful} {to say|to talk about}. All I hear is a bunch of {whining|crying|complaining|moaning} about {something that you|something you} {could|can|could possibly} fix if you {weren’t|were not} too busy {looking for|searching for|seeking} attention.

  • Deepak mann Jul 4, 2012 Link

    i do not found new battery for htc vivatouch in any centre in delhi , please help me out in getting it , i love htc phones.
    kindly make availiblity of one battery , for a great lover & admirer of htc phones from last 6 years.

  • GIRISH BANDARU Jul 4, 2012 Link

    HTC ONE V,

  • Arun Jul 5, 2012 Link

    Dear Venu,
    i have recently bought an htc G1 3G android phone and it turns out that it is not even an htc phone… it was made by t-mobile and it’s display is completely messed up and the battery life is pathetic! and every time i switch it on it gets hot really quickly. i tried calling the customer care and they don’t know how to help. i cant even get a refund. please tell me how to fix it.
    thanks in advance.

  • sachin Jul 8, 2012 Link

    hi venu
    i had buy a htc g1 from naaptol site. the phone doesn’t have any inbuilt web browser in it and the Google search engine went off by showing a message application force close. plzzz help me out i really pissed off from the mobile. even the android market doesnt contain any application like facebook and many more…………………
    hope u will help me out……….waiting for your reply
    thank you

  • laxman.sripadhi Jul 30, 2012 Link

    Hi friends,
    i have htc smart f3188 mobile, and its battery has been damaged . so, if u knew any details of service centers where ill get the battery in hyderabad, please forward the details to
    thank you.

  • preethi Aug 8, 2012 Link

    None of the Hyd telephone numbers work! Just horrible!

  • Anil Kumar.C Aug 15, 2012 Link

    Iam in posession with an Incredible S htc phone since last year. It was a pride those days. Now the problem started. I lost all my contacts, other (than sim& facebook contacts). Contact synchronising not properly working. The worser side started last month onwards………….
    On touch, important letters likeE, R, D, O, T etc is not working. Moreover , touch pad doesn’t fetch required application or person, contact starting frm certain letters cannot be accessed, messages cannot be sent without spelling mistakes. and a lot more…….
    Possessing such a costly phone and of no use, make me mad. Handset is frm Singapore n me at KERALA, TIRUR. Is there any way out ? Can anybody help me ?……………………Please………………………………………

  • aji kumar Aug 18, 2012 Link

    I bought an HTG G1 3G Android mobile from naaptol (booking no:4120134) which I received on 11 june 2012. The phone blue tooth headset and memory card was not working. Thus I shipped it back on the very next day for replacement. The replaced product which I recieved on 1 aug 2012 was devoid of memory card and headset. In addition its earphone mike was not working, battery charge was not sustaining.The replaced product seems to be of a used hand set.
    Can anybody help me………..?Waiting for your reply.

  • Ravindra Aug 29, 2012 Link


    I bought HTC Touch Daimond who is the locked with verizon wireless cdma and it’s work only Reliance cdma network in india. I want unlock this phone – cdma to gsm.

    Is it possible and any body know plz suggest me?
    I ll be thankful.

  • viral kansara Oct 8, 2012 Link

    I purchase HTC mobile from Reliance Digital , Korum Mall , Thane, Model : HTC DESIRE VC My IMIE no – 353526050224242 Date of purchase : 19-08-2012
    I have received my repaird mobile on 5th oct 12 which i have given to your servive centre for repairing. but still i have same problem in mobile i.e not charging and over heating device. Again i have given my mobile to your borivali centre for repairing. so i have to suffer more 15 days. My business is sufering so much without my Mobile. I am sufering too much. I am very unhappy with your handset and service. i never ever purchase HTC mobile in future and suggest to other do this.
    thanking you

  • aneesh Oct 17, 2012 Link

    hi. venu,
    i had buy a htc explorer hand set 5 month before…i month before its display is complained.and i got service at banguluru. after i week again dispaly got the same problem.and the product is now at the service centre.can u replace the handset with a new one..its first time service cost is 5500/ so give me an answer fastly….

  • ANUP KUMAR Nov 2, 2012 Link

    I have bought HTC wildfire S A 510 e last month. yesterday it was suddenly become off. I have tried many time to find a service center in Tiruchirapalli but unable to get any address. I am very depressed by this kind of problem. Due to this problem i am not able to do any work. please send service center address in Tiruchirapalli on my Email.

  • R. T. Meshram alias Vivekaratna Dec 8, 2012 Link

    I purchased HTC Cha Cha mobile phone on 29th Sept 12 bearing no. A810/ BK sr. no. 351587055208129. Today dated 8th Dec 2012, It suddenly gone off for a couple minutes and then the following message appeared. “com. is not responding. Would you like to tell HTC? then three options 1. Force close, 2. Wait, 3. Tell HTC. I touched third option. Phone does not respond. It is hanged. Would you please help me and release the phone.

    With Regards

  • ravikiran Dec 10, 2012 Link

    Dear sir,
    hi… i want to purchase “HTC Wildfire S Android v2.3 OS ” is it possible to update the android version in future .

    With Regards

  • mohan Dec 20, 2012 Link

    Hi i have a htc wave 100 cdma mobile the display of mobile is broken where i can get the new dispay for my mobile

  • suhas Jan 4, 2013 Link

    I have purchased htc one v on April 2012. After 17 days the mother board got problem hand set got shut down and I gave it for repair. After I got with replaced mother board from service centre but I also got same problem but it took 14 + 14 days for all this. Then after 10 days the mobile has been replaced. But at that time I have informed customer care number of times. After that I have goon on a business trip till December but I suffered a a lot from this phone .again I have gave phone to repair. It’s the very verse possible phone I have never seen. Very badly built from htc . pls stop this phone . And refund my money.

    ph no.+919738788649

  • suhas Jan 4, 2013 Link

    I have purchased htc one v on April 2012. After 17 days the mother board got problem hand set got shut down and I gave it for repair. After I got with replaced mother board from service center but I also got same problem but it took 14 + 14 days for all this. Then after 10 days the mobile has been replaced. But at that time I have informed customer care number of times. After that I have goon on a business trip till December but I suffered a a lot from this phone .again I have gave phone to repair. It’s the very verse possible phone I have never seen. Very badly built from htc . pls stop this phone . And refund my money.

    ph no.+919738788649

  • kinjal panchal Jan 9, 2013 Link

    i’v HTC EXPELOROR AND MY PHONES KEYPAD IS NOT VISIBLE very bad experience now I can not text or brouse or can do nothing then whatz the use of my cell

  • Yashwanth kumar Jan 11, 2013 Link

    I am searching for htc services center from many day,but i had’nt get any information so please send the adress of service center located near by Rajarajeshwari nagar, Bangalore or all centers located in bangalore to the above mentioned email-id.

  • RITZ Mar 16, 2013 Link

    I was about to buy a new HTC ONE V,,,…… after reading such comments (more of complaints) m afraid now,,,I dont think should buy HTC,,,,, pls tell me guys should i take it or not……

    • Alka Mer Apr 15, 2013 Link

      Hi ,
      Plz dont go for htc brand. Its not worth. Its useless. It will be a big mistake.

  • BHAVESH Apr 16, 2013 Link


    PLZ HALP………….
    BHAVESH PARMAR : 9925288820

  • divyang May 2, 2013 Link

    my htc desire hd a9191 having problem while charging heats over as well as operating phone also heats too much its australian piece so due to ic problem i have to by new motherboard as from dead mobile with working motherboard to buy they call me what should i do i am in big trouble with my mobile .i am from ahmedabad .please peply me.